Frequently Asked Questions

What is the cancellation policy?

Registrations cancelled more than 7 days before the training are subject to a US$ 100 administration charge. Registration fees for registrations cancelled 7 days or less before the Event must be paid in full. Delegate substitutions are welcome at any time.

What discounts are offered?

All training programs have ‘Early Bird’ booking discounts for registrations booked in advance of the event.
If you would like to send a group of delegates you can benefit from the following discount structure:
2-3 delegates – 10%
4-5 delegates – 15%
6-7 delegates – 20%
7+ delegates – 25%
Online registrations entitled to discounts will be confirmed upon receipt of your booking.

Who is responsible for travel & accommodation?

As a delegate you are responsible for your travel and accommodation. To assist you to the full we have negotiated special delegate rates for you at selected hotels. We highly recommend you secure your room reservation at the earliest to avoid last minute inconvenience. We are more than happy to help you with this, please contact us!

What is your privacy policy?

We take privacy seriously and we are committed to protecting your personal information. Our privacy policy is designed to tell you what information is being collected about you, how personal information is being used, to whom personal data is being disclosed and how this personal information is stored and protected so that you can make an informed choice about using this site. This privacy policy has been developed in accordance with our legal obligations.